A promising new business contact

I've been struggling to assemble additional prototypes for "East India Company," and I had been stymied by an unfortunate failed transaction with a printing company that set me back about two and a half months with nothing to show for it except a refund.

Looking for a new source for print-on-demand services that could do what I needed, I browsed an old resource page that I'd bookmarked at Spotlight on Games.  There I found a reference to Print and Play Productions, which seemed to fit the bill perfectly.  On Wednesday, I placed an order and sent a note to the owner, Andrew Tullsen, just to let him know where I'd found out about his company and that I looked forward to doing business with him.  He responded the next day to say that he had checked my files, that everything looked good, and that he hoped to ship my order that week.

Excerpt from the new prototype board

Sure enough, here it is Monday, just five days after I placed the order, and I have received a nice-looking prototype board for "East India Company" and enough counters for three prototypes.  The unexpected pleasure is that whereas I had ordered the board in two pieces (a two-fold and a four-fold section), he was able to assemble the entire board in a single six-fold construction.  I couldn't be happier, and I have already ordered two more boards from him.

Now, this might not sound like a big deal, but business is all about relationships and reputation.  Relationships and reputation are built on respect and trustworthiness.  If this first transaction is any indication, Print and Play Productions will be a regular source for my prototypes in the future.